Customer Support
Context Help
If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each and every page. A pop-up window will open. It contains comprehensive info about all the operations that you can perform on the page in question. Each pop-up menu shows up on the very same page so that you can swiftly return to your work.
Video Tutorials
We have a huge collection of instructional video clips illustrating how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.
If you can't discover the answer you need, take a peek at our comprehensive FAQ database, which covers questions asked by real customers and offers practical solutions. We periodically "revamp" our FAQ section with new articles so as to embrace all the innovations and new additions to our web hosting platform.
Ticketing System
If you still can't find the answer you are looking for in the FAQ section either, we have a fantastic team of tech support engineers available 24x7x365 and ready to assist you with any problem. Each support ticket you open will be answered in less than 1 hour (the average response time is about twenty minutes), so you won't have to wait a long time to get your question answered.